Please read these Terms and Conditions carefully before accessing, using or obtaining any materials, information, services from the www.sincerematch.com (“Website”) and the company’s newsletter (“our Newsletter”) which is operated and managed by Sincere Match & Tobacco Factory Sdn Bhd (“Sincere Match”).
Your access to and use of the Website is conditioned upon your acceptance of and compliance with these terms and conditions (“Terms”) herein. These Terms shall apply to all visitors, users and others who access or use the Website and our Newsletter.
In these Terms, “we”, “us”, “our” refers to Sincerematch or Sincere Match, and “you”, or “your” refers to you as the user of the Website.
Unless having requested and received a prior written authorisation, you are expressly and emphatically restricted from any and all of the following:-
In relation to the Website and our Newsletter’s standard terms and conditions, the content shall mean any audio, video, text, images or other material (“Your Content”) you choose to display or to give to Sincerematch or Sincere Match to display on the Website or in our Newsletter. With respect to Your Content, by displaying it, you grant Sincere Match a non-exclusive, worldwide, irrevocable, royalty-free, sub-licensable, license to use, reproduce, adapt, publish, translate and distribute it in any medium and all types of media.
You unequivocally agree that Your Content is your own and shall not be infringing upon any third party’s rights. Sincere Match reserves their rights to fully remove any of Your Content from the Website and/or our Newsletter at any time, for any reason and without notice at our absolute discretion.
The Website and our Newsletter is provided on “as is” basis and Sincere Match makes no express or implied representations or warranties, of any kind related to the Website or the contents contained in the Website. Additionally, nothing contained on our Website shall be construed as providing consult or advice to you.
In no event shall Sincere Match, nor any of its officers, directors, employees, agents and/or ambassador, be liable to you, or anybody else, for anything in connection with and/or arising out of your use of the Website and/or our Newsletter, whether such liability is under contract, tort or otherwise and Sincere Match, including its officers, directors, employees, agents and/or ambassador shall not be liable for any indirect loss, consequential loss or special damages to the extent permitted under the applicable laws.
You hereby agree to indemnify Sincere Match to the fullest extent permitted under the applicable law from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable legal costs) in connection with and/or arising out of your breach of any of the provisions of these Terms.
Sincere Match reserves the right to amend, revise or modify these Terms from time to time as it sees fit, and by using the Website and our Newsletter you are expected to review such Terms on a regular basis to ensure you understand all Terms governing the use of our Website and our Newsletter.
Sincere Match shall be permitted to assign, transfer, and sub-contract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or sub-contract any of your rights and/or obligations under these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
These Terms, including any legal notices and disclaimers contained in our Website, constitute the entire agreement between Sincere Match and you in relation to your use of the Website and/or our Newsletter, and supersede all prior agreements and understandings with respect to the same.
These Terms will be governed by and construed in accordance with the laws of Malaysia. Any dispute, controversy or claim arising out of or in connection with this Agreement shall be decided by the courts in Malaysia which shall have the exclusive jurisdiction.
Your Personal Information will be processed and stored in Malaysia governed by the Personal Data Protection Act 2010 (“PDPA 2010“). Your Personal Information will not be used or disclosed for purposes for which you have not given consent or which are not permitted under the applicable laws.
In general, we collect Personal Information that you submit to us voluntarily when you register on our website, place an order, subscribe to our newsletter, fill out a form or enter information on our website, platform(s) and/or mobile application. We also collect information that you submit in the process of creating or editing your account and user profile.
Personal Information from Other Sources
We may receive Personal Information about you from other sources with which you have expressly consented to.
If you send an e-mail to us or fill in our “Feedback” form, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide to us.
As you use our website platform(s) or mobile application, certain information may also be passively collected and stored on our or our service providers’ server logs, including your Internet protocol address, browser type, and operating system.
We may engage, appoint and authorise any third parties to collect, facilitate and use Personal Information, data, ads, cookies and/or similar technologies to provide content, advertising, functionality or performance statistics and data analysis on our website, platform(s) or mobile application to determine and/or improve the advertising shown to you here on or through our official social media accounts in order to provide you with an interactive and user online experience.
We do not store sensitive or personal information, such as your address, your password, your credit or debit cards, etc. in the cookies we use. The information stored in our cookies from our website platform(s) or mobile application is used exclusively by us, except for those known as ‘third party cookies’ which are managed by external entities to provide services requested by us to improve our services and user’s experience when browsing our website platform(s) or mobile application. You can choose to have your computer to prompt you each time a cookie is being sent, or you can opt to remove or turn off all cookies which can be done through your browser’s privacy and security settings or options. By disabling or removing cookies from the website, some features will be disabled and it may affect the user’s experience that make the website more efficient and some of our services may or may not function properly especially when placing orders.
Personal Information collected is to provide you access, to process orders, to improve, better tailor the features, performance, and support of our website platform(s) or mobile application and to offer you additional information, opportunities, promotions and functionality from us.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to:
Please note that your Personal Information may be transferred, stored and processed outside Malaysia.
We will do our best to protect your personal data, we cannot however guarantee the security of your data transmitted to our website; any transmission is at your own risk and you agree not to hold us responsible for any breach of security while accessing the internet that is out of our control. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our website may contain links to other websites (the “Linked Sites“). We are not responsible for the privacy policies or practices of such other Linked Sites. You agree to waive any claim against us with respect to the Linked Sites.
You are accorded with rights stipulated in the Personal Data Protection Act 2010 and we will be abiding by the provisions in the PDPA 2010.
Last updated: 2 August 2021